Mediasi Kepuasan Kerja Pada Hubungan Qowl Dan Kinerja Tenaga Kesehatan Rumah Sakit Umum Aliyah Ii Kendari

Argun Banda, Yeny Sulistyowati, Purwanti Aminingsih

Abstract


Penelitian ini bertujuan untuk menilai pengaruh kualitas kehidupan kerja terhadap kepuasan kerja dan kinerja staf kesehatan di Rumah Sakit Umum Aliyah II Kendari, sekaligus mengeksplorasi peran kepuasan kerja sebagai mediator dalam hubungan antara kualitas kehidupan kerja dan kinerja. Penelitian melibatkan tiga variabel: Quality of Work Life (QWL) sebagai variabel independen (X), Kepuasan Kerja sebagai variabel mediasi (Z), dan Kinerja sebagai variabel dependen (Y). Pendekatan kuantitatif kausal digunakan untuk menganalisis hubungan antar variabel tersebut. Penelitian dilakukan di Rumah Sakit Umum Aliyah II Kendari, yang terletak di Jl. Bunggasi, Rahandouna, Kecamatan Poasia, Kota Kendari, Sulawesi Tenggara, pada bulan Agustus 2024. Dengan menggunakan rumus Slovin, ukuran sampel ditetapkan sebanyak 95 orang. Data dikumpulkan melalui kuesioner yang diberikan kepada sampel target dengan metode purposive sampling. Analisis data dilakukan menggunakan Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa dari empat hipotesis yang diuji, QWL berpengaruh positif terhadap kepuasan kerja dan kinerja, serta kepuasan kerja memengaruhi kinerja. Selain itu, kepuasan kerja berperan sebagai mediator parsial dalam hubungan antara QWL dan kinerja staf kesehatan di Rumah Sakit Umum Aliyah II Kendari.
Kata Kunci : Quality Work of Life, Kepuasan Kerja, Kinerja Karyawan, Tenaga Kesehatan

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DOI: https://doi.org/10.52643/marsi.v10i3.7151

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