Analisis Faktor-Faktor Yang Memengaruhi Loyalitas Karyawan: Studi Kasus Bank Muamalat Indonesia Cabang Yogyakarta
Abstract
Penelitian ini menganalisis faktor-faktor yang memengaruhi loyalitas karyawan di Bank Muamalat, salah satu bank syariah terkemuka di Indonesia. Dengan menggunakan fenomenilogi, persepsi, motivasi, dan nilai-nilai karyawan melalui wawancara mendalam dengan enam partisipan yang telah bekerja selama lebih dari lima tahun. Temuan studi mengidentifikasi tiga faktor kunci yang membentuk loyalitas: nilai-nilai dan budaya kerja islam, kebijakan dan kompensasi Perusahaan, serta solidaritaritas rekan kerja yang dipadukan dengan kepemimpinan partisipatif. Faktor-faktor ini mendorong keterikatan emosional, kepuasan kerja dan komitmen jangka Panjang. Studi ini memperkaya literatur tentang loyalitas karyawan di perbankan syariah dan memberikan wawasan praktis untuk memperkuat budaya organisasi, meningkatkan kesejahteraan, dan mendorong kepemimpinan partisipatif.
Kata kunci: Loyalitas Karyawan, Bank Muamalat, Perbankan Syariah, Budaya Kerja Islami, Kompensasi, Kepemimpinan Partisipatif
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